Cookie Policy
Information Collection & Processing
We collect personal data (name, email, company role) through consultation forms, webinar registrations, and survey tools. Data is processed under Article 6(1)(b) GDPR for contract fulfillment and legitimate interest in business improvement. We use aggregated workflow data for analytics, de-identified per ISO 20889.
Data Storage & Third-Party Subprocessors
- CRM: HubSpot (data centers in US & EU)
- Analytics: Amplitude (anonymized event tracking)
- Communication: Slack (encrypted at rest & transit)
- Newsletter: Mailchimp (double opt-in)
All subprocessors comply with SCCs and DPA. Retention period: 24 months post-engagement unless legal hold arises.
User Rights & Opt-Out Mechanisms
Right to erasure under Article 17; rectification via account portal. Marketing emails contain unsubscribe links. Data portability available in CSV format. For CCPA requests, email [email protected]. We respond within 45 days.
